Advisor Rewards Official Rules

Click here for the official rules for residents of France. Résidents de France, cliquez ici.

Four Seasons Preferred Partner Advisor Rewards  

2024 Grand Prize Promotion 

Official Rules 

This Promotion is open to sales advisors of Participating Agencies (as defined below) who are residents of the United States, the United Kingdom, Australia, Belgium, Brazil, Chile, India, Mexico, Switzerland, France and Canada (excluding Quebec).  FOR SALES ADVISORS OF PARTICIPATING AGENCIES WHO ARE RESIDENTS OF FRANCE, PLEASE REFER TO THE OFFICIAL RULES FOR RESIDENTS OF FRANCE WHICH ARE IN FRENCH, AS THESE RULES ARE NOT APPLICABLE TO YOU.  Participants must be over the age of 18 at the time of entry.  NO PURCHASE NECESSARY TO ENTER OR CLAIM A PRIZE.  A PURCHASE WILL NOT INCREASE YOUR CHANCES OF WINNING.

The Four Seasons Preferred Partner Advisor Rewards 2024 Grand Prize Promotion (the “Promotion”) begins at 12:01 a.m. EST on January 1, 2024 (the “Promotion Start Date”) and ends at 11:59 p.m. EST on December 31, 2024 (the “Promotion End Date”), such period referred to herein as the “Promotion Period.”  The Promotion is sponsored by Four Seasons Hotels Limited (the “Promotion Sponsor”).  The Promotion Sponsor’s computer is the official clock for the Promotion.  

1. How to Enter:  All entrants that are sales advisors for Participating Agencies (“Participating Sales Advisor”) who are residents of United States, the United Kingdom, Australia, Belgium, Brazil, Chile, India, Mexico, Switzerland, France or Canada (excluding Quebec) and are over the age of 18 at the time of entry, will be eligible to enter the Promotion.  Any Four Seasons Preferred Partner travel agency that assists with room and booking fulfillment for properties managed by the Promotion Sponsor or any of its affiliates (“Properties”) will be deemed a “Participating Agency”. To enter the Promotion:

a) You must make reservations whereby your guest stays at a Property during the Promotion Period (“Qualified Reservations”). Stay dates within the Promotion Period will qualify towards a Participating Sales Advisor’s total revenue or reservations for this Promotion.   

b) You must book using a Preferred Partner Rate code AND your Four Seasons Advisor ID at the time each reservation is made for any of the Properties, whether you make the reservation through:

i) the Preferred Partner website (https://preferredpartners.fourseasons.com) – your Four Seasons Advisor ID will populate automatically when you log into your account and you must select a Preferred Partner Offer to ensure your reservation has a Preferred Partner Rate code;

ii) the GDS – add your Four Seasons Advisor ID (e.g. FS123456) in the “SI Comments” field and you must book a Preferred Partner Rate code (PP6); or  

iii) the Four Seasons Worldwide Reservation Office – give your IATA number, Four Seasons Advisor ID and name to the Four Seasons’ reservation agent to ensure your Four Seasons Advisor ID and advisor profile are connected to the reservation and you must book a Preferred Partner rate code. 

c) For guest stays during the Promotion Period, your Four Seasons Advisor ID must be applied to new reservations at the time of reservation. The Promotion Sponsor will not manually add your Four Seasons Advisor ID to any past reservations, even if such reservations were made for guest stays during the Promotion Period. 

d) For reservations that check in during one calendar year and check out in the following calendar year, once checked out, each night of the stay will qualify in the year in which it occurred, posted after the guest checks out.  Example: For a 4-night guest stay that checks in on December 30, 2023 and checks out on January 3, 2024 the rooms revenue from December 30 and 31 qualifies as 2023 (and thus would not count toward this Promotion), and the revenue for Jan 1 and Jan 2 qualifies as 2024 (and thus would be during the Promotion Period and count toward this Promotion).

Eligible reservations do not include (a) reservations made using Virtuoso rate codes, AMEX rate codes or any other rate codes that are not Preferred Partner rate codes, (b) reservations without a Preferred Partner rate code, (c) group, negotiated corporate, negotiated extended-stay, or wholesale reservations, or (d) reservations made by or on behalf of a Participating Sales Advisor’s family members or fellow advisor or employees at the applicable Participating Agency.  Eligible reservations will only include Qualified Reservations.  For any reservations where your guests check in before, or check out after, the Promotion Period only the stay dates within the Promotion Period will count towards a Participating Sales Advisor’s total revenue or reservations for this Promotion.  

Participating Sales Advisors may not pool reservations with other Participating Sales Advisors for any reason for the accumulation of actualized rooms revenue. If Promotion Sponsor determines that Participating Sales Advisors are pooling reservations Promotion Sponsor may (a) invalidate any prizes won, and/or (b) disqualify the Participating Sales Advisor from participation in the Four Seasons Preferred Partner Advisor Rewards Promotions.

Each Participating Sales Advisor is only eligible to win one (1) prize in total for this Promotion.  However, a Participating Sales Advisor that has also won a prize in another Four Seasons Preferred Partner Advisor Rewards Promotion is still eligible to win a prize for this Promotion.

By entering the Promotion, you agree that you have read and will abide by these Official Rules.  Participation in the Promotion is voluntary and does not require you to purchase anything from the Promotion Sponsor.  All entries must be received by the Promotion End Date.  Submitted entries will not be acknowledged.  Proof of submission of an entry does not constitute proof of receipt by Promotion Sponsor.  All entries are subject to the Promotion Sponsor’s Privacy Policy and Terms of Use. 

2. Prize: There will be sixty (60) winners of the Promotion, which consist of: (a) the ten (10) Participating Sales Advisors that achieve the highest actualized rooms revenue from Qualified Reservations at any Property placed using their Four Seasons Advisor ID and a Preferred Partner Rate code (the “Total Global Actualized Revenue Production”, and the Participating Sales Advisors described in this clause (a), the “Top 10 Advisors”); (b) the next fifteen (15) Participating Sales Advisors that achieve the highest Total Global Actualized Revenue Production (the Participating Sales Advisors described in this clause (b), the “Top 25 Advisors”); (c) the ten (10) Participating Sales Advisors that achieve the highest actualized Private Retreats revenue (“Private Retreats revenue” has the meaning as specified in the footer located at https://preferredpartners.fourseasons.com/rewards/grandprize) from Qualified Reservations of any Private Retreats (excluding those identified in the footer located at https://preferredpartners.fourseasons.com/rewards/grandprize) placed using their Four Seasons Advisor ID and a Preferred Partner Rate code (the “Total Global Actualized Private Retreats Revenue Production”), the six (6) Participating Sales Advisors with over ten (10) actualized Qualified Reservations that achieve the highest actualized average daily rate (“average daily rate” has the meaning as specified in the footer located at https://preferredpartners.fourseasons.com/rewards/grandprize) from Qualified Reservations at any Property placed using their Four Seasons Advisor ID and a Preferred Partner Rate code (the “Total Global Actualized Average Daily Rate”), the six (6) Participating Sales Advisors that achieve the highest actualized number of Properties at which Qualified Reservations are placed using their Four Seasons Advisor ID and a Preferred Partner Rate code (the “Total Global Actualized Number of Properties”), the ten (10) Participating Sales Advisors that achieve the highest actualized suite revenue (“suite revenue” has the meaning as specified in the footer located at https://preferredpartners.fourseasons.com/rewards/grandprize) from Qualified Reservations at any Property placed using their Four Seasons Advisor ID and a Preferred Partner Rate code (the “Total Global Actualized Suite Revenue Production”, and the Participating Sales Advisors described in this clause (c) collectively, the “Top-Performing Advisors”); (d) the one (1) Participating Sales Advisor that resides in Australia or India that achieves the highest actualized rooms revenue from Qualified Reservations at any Property placed using their Four Seasons Advisor ID and a Preferred Partner Rate code (the “APAC Actualized Revenue Production”); (e) the one (1) Participating Sales Advisor that resides in a country in Europe, the Middle East or Africa that achieves the highest actualized rooms revenue from Qualified Reservations at any Property placed using their Four Seasons Advisor ID and a Preferred Partner Rate code (the “EMEA Actualized Revenue Production”); and (f) the one (1) Participating Sales Advisor that resides in Mexico, Brazil or Chile that achieves the highest actualized rooms revenue from Qualified Reservations at any Property placed using their Four Seasons Advisor ID and a Preferred Partner Rate code (the “LATAM Actualized Revenue Production”, and the Participating Sales Advisors described in clauses (d), (e) and (f) collectively, the “Top APAC, EMEA and LATAM Advisors”). For greater clarity, (i) Total Global Actualized Revenue Production, APAC Actualized Revenue Production, EMEA Actualized Revenue Production and LATAM Actualized Revenue Production are calculated based on the total rooms revenue, (ii) Total Global Actualized Private Retreats Revenue is calculated based on the total Private Retreats revenue, (iii) Total Global Actualized Suite Revenue is calculated based on the total suite revenue, Total Global Actualized Average Daily Rate is calculated based on the average daily rate, and (iv) Total Global Actualized Number of Properties is calculated based on the number of Properties (with a hotel, private residence or other product offered at the same project being considered one Property for this purpose), in each case attributed to the reservation stay dates during the Promotion Period.  Each prize will be as follows:
   

For the “Top 10 Advisors”:  a “Personal Stay” consisting of up to ten (10) nights’ accommodations for the winner and one (1) guest between February 1, 2025 and December 20, 2025 at any Property/ies of their choice (excluding Maldives Private Island Voavah at Baa Atoll, Maldives Explorer and Palau Explorer). One room, subject to availability, select dates may not apply, excluding Private Retreats and private residences (approximate retail value (“ARV”): US$15,000) plus (i) daily breakfast for two (ARV: US$100 per day for a total ARV of US$1000), (ii) one dinner for two at each Property, as applicable (ARV: US$200-400 per dinner, for a total ARV of US$200-$4000), and (iii) round trip airport transfer from the destination airport to each Property as applicable (ARV: US$250-500 per round trip transfer, for a total ARV of US$250-$5000).  Total ARV for each prize is up to $25,000.  

For the “Top 25 Advisors” and the “Top APAC, EMEA and LATAM Advisors”:  a “Personal Stay” consisting of up to seven (7) nights’ accommodations for the winner and one (1) guest between February 1, 2025 and December 20, 2025 at any Property/ies of their choice (excluding Maldives Private Island Voavah at Baa Atoll, Maldives Explorer and Palau Explorer) provided that the winner may only choose a Property at which he/she has not previously stayed (one room, subject to availability, select dates may not apply, excluding Private Retreats and private residences) (ARV: US$10,500) plus (i) daily breakfast for two (ARV: US$100 per day for a total ARV of US$700), (ii) one dinner for two at each Property with a minimum 3 night stay, as applicable (ARV: US$200-400 per dinner, for a total ARV of US$200-$800), and (iii) round trip airport transfer from the destination airport to each Property with a minimum 3 night stay, as applicable (ARV: US$250-500 per round trip transfer, for a total ARV of US$250-$1000).  Total ARV for each prize is up to $13,000.  

For the “Top-Performing Advisors”:  a “Personal Stay” consisting of up to five (5) nights’ accommodations for the winner and one (1) guest between February 1, 2025 and December 20, 2025 at any Property/ies of their choice (excluding Maldives Private Island Voavah at Baa Atoll, Maldives Explorer and Palau Explorer) provided that the winner may only choose a Property at which he/she has not previously stayed (one room, subject to availability, select dates may not apply, excluding Private Retreats and private residences) (ARV): US$7,500) plus (i) daily breakfast for two (ARV: US$100 per day for a total ARV of US$500), (ii) one dinner for two at each Property with a minimum 3 night stay, as applicable (ARV: US$200-400 per dinner, for a total ARV of US$200-$400), and (iii) round trip airport transfer from the destination airport to each Property with a minimum 3 night stay, as applicable (ARV: US$250-500 per round trip transfer, for a total ARV of US$250-$500).  Total ARV for each prize is up to $8,900.  

Airfare is not included.  Winners will be solely responsible for all expenses not expressly described herein.  There are no age restrictions, unless specified by the applicable Property, on any guests that accompany winners on the Personal Stay. The Promotion Sponsor does not guarantee that any particular dates will be available for the Personal Stay and Personal Stays are subject to availability, select dates may not apply.  The Promotion Sponsor reserves the right to request alternate dates from winners of the Personal Stay.  The Promotion Sponsor is not responsible if any scheduled event or trip is delayed, postponed or cancelled for any reason (including but not limited to failure or delay in obtaining a valid visa (if required) by the winner) due to Participating Sales Advisor’s action or a force majeure event and the winners will not be reimbursed.  No changes to the Property or the date restrictions to take the Personal Stay are permitted for any reason except at the request of the Promotion Sponsor as set out herein.  Restrictions, conditions and limitations may apply. Lost, mutilated, or stolen tickets, vouchers or certificates will not be replaced. By accepting any ticket, voucher or certificate included in the prize, the winners agree to abide by any terms, conditions and restrictions provided by such ticket, voucher or certificate.  The Promotion Sponsor is not responsible if the winners do not use any ticket, voucher or certificate on the date such ticket, voucher or certificate is valid.  The Promotion Sponsor is not responsible if any winner is unable to use any ticket, voucher or certificate on the date of such ticket, voucher or certificate on account of such winner’s inability to obtain a valid visa or comply with any requirements of law as may be applicable to such winner in respect of the Personal Stay.

Odds of winning are affected by the number of eligible entries received by the Promotion Sponsor.  Total ARV of all prizes: US$768,800.  Allow 10 - 12 weeks after validation of arrangement for receipt of prize.  There is no substitution, cash equivalent or transfer of prizes allowed. Winners may not transfer prizes to any other person or entity, including another sales advisor or Participating Sales Advisor at a Participating Agency, or to a charity/silent auction. The Promotion Sponsor reserves the right to substitute prizes of equal or greater value.  No other substitution or transfer of prizes is permitted.  The Promotion Sponsor is responsible only for prize delivery; not responsible for prize utility, quality or otherwise.  In order to receive a prize, winners may be required to provide proof of identification or eligibility.  Any and all taxes on any prize, including income, goods and services and/or sales taxes, are the sole responsibility of the winners.  The winners of the prize will be issued, on request, a 1099 U.S. Tax Form for the retail value of the prize, as applicable. 

3. Eligibility: The Promotion is open to Participating Sales Advisors who are legal residents of the 50 United States, the District of Columbia, the United Kingdom, Australia, Belgium, Brazil, Chile, India, Mexico, Switzerland, France or Canada (excluding Quebec) who are at least 18 years old at the time of entry.  The prize shall only be delivered to addresses in those areas.  For those Participating Sales Advisors that are residents of France, please refer to the Official Rules for Residents of France, which are in French, as these rules are not applicable to you.
   

Entries are limited to individuals only; commercial enterprises and business entities are not eligible.  By participating in the Promotion, each Participating Sales Advisor accepts the terms and conditions stated in these Official Rules, agrees to be bound by the decisions of the Promotion Sponsor and warrants that s/he is eligible to participate in the Promotion.  Employees, independent contractors, officers, and directors of (a) the Promotion Sponsor, its affiliates and subsidiaries and (b) owners (“Owners”) of Properties and their respective affiliates and subsidiaries, and, in each case, their immediate family members and persons living in the same household, are not eligible to participate in the Promotion.  Certain jurisdictions may require Participating Agencies and Participating Sales Advisors to disclose their relationship with the Promotion Sponsor, including their potential entry into this Promotion, to customers purchasing rooms for the Properties during the Promotion Period.  Participating Agencies and Participating Sales Advisors are responsible for making such disclosures if required to do so under applicable law in their jurisdiction. PROMOTION IS VOID WHERE PROHIBITED OR RESTRICTED BY LAW and is subject to applicable federal, state, provincial/territorial and local laws and regulations.

4. Selection of Winners: 

The Top 10 Advisors, Top 25 Advisors, Top-Performing Advisors and Top APAC, EMEA and LATAM Advisors will be deemed the winners (subject to verification as set forth below). Any ties for winners in any category will go to the Participating Sales Advisor with the highest number of reservations from their Total Global Actualized Revenue Production.  Each Participating Sales Advisor may only win one (1) Personal Stay prize in connection with this Promotion and will be awarded the top prize for which they qualify.  If a Participating Sales Advisor is the one (1) Participating Sales Advisor that achieves the highest APAC Actualized Revenue Production, the highest EMEA Actualized Revenue Production or the highest LATAM Actualized Revenue Production and one (1) of the twenty-five (25) identified winning Sales Advisors to qualify as a Top 10 Advisor or Top 25 Advisor,  such Participating Sales Advisor shall be entitled to one (1) prize only and shall be counted as a Top 10 Advisor or Top 25 Advisor, and the one (1) Participating Sales Advisor that achieves the next highest APAC Actualized Revenue Production, the next highest EMEA Actualized Revenue Production or the next highest LATAM Actualized Revenue Production will be selected, as applicable. The Promotion Sponsor reserves the right to audit any individual Participating Sales Advisor’s books and records related to the calculation of the Total Global Actualized Revenue Production, Total Global Actualized Private Retreats Revenue Production, Total Global Actualized Average Daily Rate, Total Global Actualized Number of Properties, Total Global Actualized Suite Revenue Production, APAC Actualized Revenue Production, EMEA Actualized Revenue Production or LATAM Actualized Revenue Production, as applicable, to ensure compliance with these Official Rules and prevent false reservations by Participating Sales Advisors. Cancelled and not actualized reservations are removed from the calculation of the Total Global Actualized Revenue Production, Total Global Actualized Private Retreats Revenue Production, Total Global Actualized Suite Revenue Production, Total Global Actualized Average Daily Rate, Total Global Actualized Number of Properties, APAC Actualized Revenue Production, EMEA Actualized Revenue Production and LATAM Actualized Revenue Production. The choice of winners is final and binding on the Participating Sales Advisors and not subject to review or appeal.    

The winners will be notified within forty-five (45) days of the Promotion End Date. Winners must provide preferences with respect to travel dates and location(s), and any other information that may be requested in the prize notification e-mail to assist Promotion Sponsor in confirming availability and arranging the Personal Stay. In the event a winner does not accept the prize within five (5) business days of such notice, a winner is ineligible, or the prize or prize notification is not deliverable, the next best performing Participating Sales Advisor may be contacted. The Promotion Sponsor is not responsible for and shall not be liable for late, lost, misdirected or unsuccessful efforts to notify winners. The winners agree to the use of his/her name, address (by reference only to the state, province, county or region), Participating Agency that he/she is associated with, likeness, and/or prize information by Promotion Sponsor and Owners for promotional purposes in any medium without additional permission or compensation to the extent permitted by law. Where lawful, the winners may be required to sign and return a Publicity Consent and Liability Release.  In connection with the above and in compliance with the provisions of the Mexican Federal Law for the Protection of Personal Data in Possession of Individuals, you may find our privacy policy available in the webpage, http://www.fourseasons.com under the "Privacy Policy" section.

5. Conditions: The Promotion Sponsor, Owners and each of their Relatives (as defined under the Companies Act 2013 of India, as applicable), agents, directors, officers, shareholders, employees, insurers, servants, parents, subsidiaries, divisions, affiliates, predecessors, successors, representatives, advertising, promotion, and fulfillment agencies, and legal advisors (the “Released Entities”), are not responsible for, shall not be liable for, and hereby disclaim, to the fullest extent permitted by law, all liability arising from or relating to: (a) late, lost, stolen, delayed, damaged, misdirected, misaddressed, incomplete, unintelligible or postage-due entries; (b) telephone, electronic, hardware or software program, network, Internet, computer or other malfunctions, failures, or difficulties of any kind, whether human or technical; (c) failed, incomplete, garbled, or delayed computer or e-mail transmissions; (d) any condition caused by events beyond the control of the Promotion Sponsor; (e) any injuries, losses, or damages of any kind arising in connection with or as a result of the prize, or acceptance, possession, or use of the prize (including the Personal Stay), or from participation in the Promotion; or (f) any printing or typographical errors in any materials associated with the Promotion.  The Promotion Sponsor reserves the right, in its sole discretion, to suspend, modify or cancel the Promotion should any unauthorized human intervention, false reservations or other causes beyond the Promotion Sponsor’s control corrupt or affect the administration, security, fairness or proper conduct of the Promotion.  In the event that proper administration of the Promotion is prevented by such causes as contemplated above, the Promotion Sponsor will select the winners from all eligible, non-suspect entries received prior to such occurrence.  By participating in the Promotion, Participating Sales Advisors and winners agree to release, discharge and hold harmless the Released Entities, and all others associated with the development and execution of the Promotion, from any and all losses, damages, rights, claims and actions of any kind arising out of or relating to the Promotion, participation in the Promotion, the prize, and/or acceptance, possession, use or misuse of the prize, including but not limited to statutory and common law claims for misappropriation or Participating Sales Advisor’s right of publicity to the fullest extent permitted by law.  This Promotion shall be governed by: (i) New York law for any disputes involving residents of the United States, Brazil or Chile, (ii) the laws of the province of Ontario and all federal Canadian laws applicable therein for any disputes involving residents of Canada, (iii) the laws of England and courts of England and Wales for any disputes involving residents of the United Kingdom, Australia or India, (iv) the laws of Mexico for any disputes involving residents of Mexico; (v) the laws of Switzerland for any disputes involving residents of Switzerland; and (vi) the laws of Belgium for any disputes involving residents of Belgium.
   

6. Winners List: For the name of the winners, please email pp.rewards@fourseasons.com to request a copy of the winners list.

7. Promotion Sponsor:

Four Seasons Hotels Limited
1165 Leslie Street
Toronto, Ontario
M3C 2K8 CANADA 

For enquiries, please email pp.rewards@fourseasons.com. 

8. Notice: The Promotion Sponsor reserves the right to prosecute and seek damages against any individual who attempts to deliberately undermine the proper operation of the Promotion in violation of these Official Rules and/or criminal and/or civil law. 
   

9. Copyright © 2024 Four Seasons Hotels Limited.  All rights reserved.  Four Seasons Hotels Limited and the associated logo and Tree Device are registered trademarks of Four Seasons Hotels Limited and its affiliates.  Any other trademarks in these Official Rules are used for prize identification purposes ONLY and are the properties of their respective owners.